Two floors, 100+ people, every system in one hand
A leader in online technology education.
- Scale
- 2 floors, 100+ employees
- Engagement
- Full management
The challenge
A fast-moving team needed one partner accountable for everything in the office, not five vendors pointing at each other.
A technology education company judges its own IT harshly, so the standard was high. With one accountable team across network, Wi-Fi, storage, security systems, phones and end-user support, problems were solved at the source instead of being traded between vendors.
Consolidating physical and digital systems also simplified security. Access control, cameras, alarm and network were designed together, giving a single view of who and what was on each floor.
What our team delivered
- Network, Wi-Fi and storage
- Alarm system, cameras and access control
- Phone system
- End-user support and device management
Result
One accountable team for every physical and digital system on both floors.
Region to region, no detour through HQ
Round-trip time between regional sites. Before, every site tunnelled to the head-office VPN in New York and back out (A to New York plus New York to B). After, a direct WireGuard mesh between regions follows the real fibre path. Illustrative figures near today's typical submarine and terrestrial routes.
Defense in depth, on a loop
Every device on your network sits behind a monitored firewall with two internet circuits, so attacks are stopped at the door and a provider outage does not stop the business.
Twelve months of availability
Measured availability per site over twelve months against a 99.99% target, which allows 52.6 minutes of downtime a year. Six of seven sites meet it; Singapore misses and is shown in red. Illustrative figures.
Facing something similar?
Tell us about your environment. We will tell you plainly what we would do and what it would take.