One team for three countries
A global sustainability consulting and standards firm operating in three countries, a leader in its segment.
- Scale
- 3 countries, 50+ employees
- Engagement
- Full management
The challenge
Offices in three countries, part on-premises and part in the cloud, with one standard of security and support.
Three countries mean three sets of local conditions and one expectation of consistency. Staff in each office received the same help desk, device management and security controls, regardless of where their servers sat.
Mixing on-premises and cloud systems is common and difficult to secure. Designing identity, backups and email as one coherent environment kept the mix manageable and made a single support team viable.
What our team delivered
- In-house and cloud infrastructure
- Workstations, phone system and help desk
- Backups and email on our enterprise mail architecture
- Security and device management across every country
Result
Everything from workstations to the phone system, and from backups to the help desk, managed by one team.
Every sign-in, verified
Staff sign in once, but behind the scenes the device, the identity, a phone approval and your access policy are all checked before any app opens, and strangers are turned away.
Mail that keeps flowing
Incoming mail is authenticated and scanned before it reaches anyone, mailboxes are copied across three regions so a server failure goes unnoticed, and outgoing mail leaves signed and encrypted.
DMARC: from watching to rejecting
Share of mail claiming the domain that passes DMARC (SPF or DKIM aligned), week by week. In the monitoring phase (p=none) reports reveal forgotten senders; each one gets SPF and DKIM fixed. Quarantine sends failures to spam, reject refuses them at the receiving server. Illustrative figures.
Facing something similar?
Tell us about your environment. We will tell you plainly what we would do and what it would take.