Ten years running the U.S. offices of one of South Korea's largest companies
One of South Korea's largest conglomerates and a leader in its segments, with a trading office in New York and a venture-capital office in San Francisco.
- Scale
- 2 U.S. sites, bi-coastal
- Engagement
- Nearly 10 years
The challenge
Two U.S. offices on opposite coasts had to meet headquarters' security standards while staying productive in their own markets: trading in New York, venture investment in San Francisco.
Running two offices for a company headquartered overseas means working inside headquarters' standards while serving local teams on a different schedule and in a different market. The role combined hands-on support with security oversight.
The email finding illustrates the approach. When we detected vulnerabilities on mail servers run by headquarters' own IT team, we notified them directly, so a risk that could have become an incident was handled as a routine fix. Device management with Microsoft 365, Intune and Defender gave staff the flexibility of BYOD without loosening control.
What our team delivered
- Led the infrastructure of both sites end to end: network management, systems, end-user support and information security
- Detected vulnerabilities on the corporate email servers run by headquarters' IT team in Korea and notified them before the issues became incidents
- Designed and deployed the BYOD strategy and device management with Microsoft 365, Intune and Defender
- Ran on-premises Active Directory and a Microsoft Exchange hybrid deployment with Microsoft 365
Result
A decade of continuous operation for both offices, with security findings escalated to headquarters ahead of problems.
Defense in depth, on a loop
Every device on your network sits behind a monitored firewall with two internet circuits, so attacks are stopped at the door and a provider outage does not stop the business.
One private network on four continents
Every site talks directly to every other site over WireGuard, so traffic never detours through a hub. Each business unit gets its own overlay, and IPsec tunnels carry traffic to partners and carriers.
Twelve months of availability
Measured availability per site over twelve months against a 99.99% target, which allows 52.6 minutes of downtime a year. Six of seven sites meet it; Singapore misses and is shown in red. Illustrative figures.
Facing something similar?
Tell us about your environment. We will tell you plainly what we would do and what it would take.